Samsung Galaxy S10, Note 10 and older Galaxy models malfunctioning due to new software update | Tech Tips

Samsung has recently dealt with issues where users reported a green line appearing on their screens after updating their devices. New reports highlight another problem with older Galaxy smartphones getting stuck in a bootloop (where the device keeps restarting and never reaches the home screen) due to a recent software update. Let’s see what’s causing this issue. 

Older Samsung Galaxy phones stuck in bootloop

• According to a report from Android Authority, a lot of older Galaxy smartphones are getting stuck in bootloops.
  
• A lot of complaints have popped up on Reddit, with users like rbthompsonv and mikethespike056 having one of the biggest discussion threads about the issue.
  
• From these discussions, it seems models like the Galaxy S10, Galaxy Note 10, Galaxy A90 and Galaxy A50 series are having this problem after updating to SmartThings Framework (2.2.02.1).
  
• The post shares an entire list of affected devices, which include Galaxy S10 Lite, S10e, S10, S10+, S10 5G, Note10, Note10+, Note10+ 5G in countries like South Korea, Belgium, France, the USA, and Australia. 
• These bootloops are affecting Galaxy phones running on Android 12 (OneUI 4).
• Another Reddit user, hatethatwalware, shared Samsung Korea’s initial response to the issue in the Samsung Members app (Korean version), recommending users install update version 2.2.03.1 instead.
  

• Samsung has also advised anyone affected to head to their nearest Samsung service centre for help.
• We suggest backing up your entire data if you have an affected Galaxy smartphone or an older Galaxy device running on OneUI 4 and visiting your nearest service centre. 
• Unfortunately, many users had to factory reset their phones by going into recovery mode to fix the problem, losing important data along the way.
  

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