Hackers exploit Netflix subscription renewals to steal data in 23 countries: how to stay safe | Tech Tips

Do you use Netflix to watch movies and TV shows? If so, then beware, as cybercriminals might try to steal data from you in the name of renewal of your Netflix account. As per a report by a cybersecurity firm, a phishing scam in 23 countries is tricking Netflix users into thinking their subscription is unpaid, aiming to steal login credentials and credit card details. Here’s more about the new scam.

Netflix subscription renewal scam details

• The Bitdefender report states that phishing scams targeting Netflix users through SMS messages are active worldwide.
• A major campaign that started in September is still ongoing in 23 countries, including the US, Australia, Germany, Spain, France, Greece and Portugal.
• Despite the scam spanning multiple countries, the SMS messages remain largely the same, with the main difference being the language used.

• Some phishing messages use links that appear official, incorporating the Netflix name to appear legitimate.
• While grammatical errors may be present in some messages, they are not the only indicator of a scam, as some messages are well-written.
• As per the report, with this campaign, scammers aim to steal customers’ login credentials, personal information, and credit card details.

How do they scam Netflix users?

The report notes that the subscription-based streaming platform does not use two-factor authentication (2FA) and solely relies on usernames and passwords, which indicates that their users might be more prone to account takeover attacks via credential stuffing. 

Take a look at the steps below, which mention how hackers scam Netflix users:

• The report states that hackers initially check if you are a robot to make the site seem legitimate. Then, they collect your Netflix login credentials.
• After warning of an account suspension, they ask for personal details and credit card information, sometimes even offering gift card payments.
• Once the victim provides this data, the attackers gain full access to their information, which might end up on the dark web.

How to stay safe from Netflix subscription renewal scam?

• Do not open any links that you might have received from an unknown source.
• To stay away from such scams, one should use security solutions on their devices.
• It is worth noting that Netflix does not send SMSes. So, beware if you receive them.
• One should avoid clicking links in messages and manually enter the website address in the browser to check your account.
• However, if you clicked the link but didn’t provide any info, you are still safe.
• Meanwhile, if you shared credentials or personal details, change teh details and cancel your card as soon as possible.

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